At Quality Auto Parts Upline, we aim to deliver your auto parts quickly, safely, and reliably. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

• All orders are processed within 1–3 business days
• Orders placed on weekends or holidays will be processed the next business day
• You will receive a confirmation email once your order has been shipped

⚠️ Processing time may be longer during high-demand periods or inventory delays.

2. Shipping Methods

We use reliable shipping carriers to ensure safe delivery:

• Standard Shipping
• Express Shipping (if available in your region)
• International Shipping (select locations)

The available shipping options will be shown at checkout.

3. Delivery Time

Estimated delivery times:

• Local / Domestic Shipping: 3–7 business days
• International Shipping: 7–21 business days

⚠️ Delivery times may vary depending on customs, location, and carrier delays.

4. Shipping Rates

Shipping costs are calculated based on:

• Destination address
• Package weight and size
• Shipping method selected

Final shipping fees will be displayed at checkout before payment.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

You can track your order using the carrier’s tracking system.

6. Shipping Restrictions

We may not ship to certain locations due to:

• Carrier limitations
• Customs restrictions
• Safety regulations for auto parts

If your location is not serviceable, we will notify you immediately.

7. Damaged or Lost Packages

If your package is:

• Damaged during shipping: Contact us within 48 hours with photos
• Lost in transit: We will investigate with the carrier and offer a replacement or refund if confirmed lost

8. Incorrect Address

Customers are responsible for providing accurate shipping information.

We are not responsible for:

• Delays caused by incorrect addresses
• Packages delivered to wrong locations due to customer error

If an order is returned due to an incorrect address, additional shipping fees may apply.

9. Customs & Import Duties (International Orders)

For international shipments:

• Customers are responsible for any customs fees, import taxes, or duties
• Delivery delays may occur due to customs processing

10. Changes to Orders

Once an order has been processed or shipped, we may not be able to modify:

• Shipping address
• Product details
• Shipping method

Contact us immediately if changes are needed.