At Quality Auto Parts Upline, we stand behind the quality of our auto parts. This Warranty Policy explains what is covered, what is not covered, and how to request warranty service.

1. Warranty Coverage

We provide warranty coverage on select parts depending on the product type and manufacturer specifications.

Warranty typically covers:

• Manufacturing defects
• Premature part failure under normal use
• Faulty materials or workmanship

All warranty claims must be verified before approval.

2. Warranty Period

Warranty duration varies depending on the product category:

• Standard auto parts: 30–90 days
• Electrical components: May have limited or no warranty
• Engine/transmission parts: Up to 6–12 months (where applicable)

The exact warranty period will be stated on your product page or invoice.

3. What Is NOT Covered

Warranty does NOT cover:

• Improper installation or installation errors
• Damage caused by accidents, misuse, or negligence
• Parts installed on incompatible vehicles
• Normal wear and tear
• Modifications or alterations to the part
• Failure due to lack of maintenance

⚠️ Installation must be done by a qualified mechanic for warranty validity.

4. Warranty Claim Process

To request a warranty claim:

1. Contact us at support@qualityautoparts-upline.com
2. Provide your order number
3. Describe the issue in detail
4. Include photos or videos showing the defect
5. Our team will review and respond within 2–5 business days

If approved, we will offer:

• Replacement of the part
• Repair (if applicable)
• Store credit or refund (depending on situation)

5. Replacement Policy

If your claim is approved:

• We may replace the defective part with the same or equivalent item
• If the item is unavailable, a refund or store credit will be issued
• Replacement shipping time depends on product availability

6. Return of Defective Items

In some cases, we may require the defective part to be returned before issuing a replacement.

• Customers may be responsible for return shipping unless the defect is confirmed
• Returned items must be in original condition when possible

7. Installation Responsibility

We are not responsible for:

• Labor costs for installation or removal
• Damage caused during installation
• Expenses related to vehicle downtime

Always ensure parts are installed correctly by a certified mechanic.

8. Fraudulent Claims

We reserve the right to deny warranty claims if:

• The damage is intentionally caused
• False or misleading information is provided
• The part shows signs of misuse or tampering

9. Limitation of Warranty

This warranty is limited to the replacement or refund of the purchased item only. We do not cover incidental or indirect damages.